MAKING YOUR BOOKING
To book your tour simply choose a Start Date and complete our online booking form. Once your booking has been processed, our reservation team will email you a Booking Confirmation and payment details
TRAVEL INSURANCE
Please note that It is your responsibility to organize suitable travel and health insurance and we strongly encourage you to do so. Dubrovnik Tour Guide (Dubrovnik Active Holidays j.d.o.o.) is not in the business of providing insurance products and cannot be held liable for your failure to arrange suitable insurance that can leave you exposed, medically, financially or otherwise.
DUBROVNIK TOUR GUIDE (Dubrovnik Active Holidays j.d.o.o.) CANCELLATIONS DEFINITIONS
“Cancellation” is defined as not attending your scheduled event, including postponing or rescheduling. It is your responsibility to read and understand our cancellation policy before making a reservation.
GUEST CANCELLATION POLICY
Depending on when you cancel, cancellation fees may apply. Fees are determined by the following schedule (“the Cancellation fee schedule”):
Deposit should be paid immediately after the booking confirmation! The balance should be paid 30 days before your first travel date!
If you cancel 30 days before your first travel date, you will be refunded the deposit payment.
If you cancel within 29 days before your first travel date, you will forfeit your entire payment because all services included in the itinerary package will be prepaid and non-refundable.
Due to our need to commit to other reservations or other arrangements in advance, exceptions to our policy cannot be made for any reason.
DUBROVNIK TOUR GUIDE (Dubrovnik Active Holidays j.d.o.o.) CANCELLATION POLICY
If Dubrovnik Tour Guide (Dubrovnik Active Holidays j.d.o.o.) must cancel or change a scheduled event date for any safety reasons or whatsoever, you can accept the changes or you may request a full refund which will be accommodated as soon as possible.
Dubrovnik Tour Guide (Dubrovnik Active Holidays j.d.o.o.) is not responsible for your expenses incurred in preparation for any canceled event such as other accommodation, airline tickets, loss of work, and/or other costs associated with preparing for your trip.
PASSPORTS, VISAS, AND DOCUMENTS
It is the responsibility of each participant to obtain a valid passport, visa(s), and necessary certificates for a holiday in Croatia and other countries.
THIRD PARTIES
Dubrovnik Tour Guide (Dubrovnik Active Holidays j.d.o.o.) holds no responsibility for the actions or omissions of third parties or independent contractors, including in the event that they modify the nature of a service on a tour as compared with the advertised nature of the service.
GENERAL WAIVER
You acknowledge that you participate voluntarily on the tours arranged by the Dubrovnik Tour Guide (Dubrovnik Active Holidays j.d.o.o.) and insofar as legally permissible, surrender your right to any cause of action against Dubrovnik Tour Guide (Dubrovnik Active Holidays j.d.o.o.) arising from any injuries, loss, or damage to person or property that occurs on the tours.
PHOTO / VIDEO RELEASE FORM
I hereby grant to Dubrovnik Tour Guide (Dubrovnik Active Holidays j.d.o.o.) the absolute and irrevocable right and unrestricted permission to use photographic portraits/images/videos which I feature that are taken during the course of the tours to use/republish / copyright, etc. for commercial use in association with Dubrovnik Tour Guide (Dubrovnik Active Holidays j.d.o.o.). I hereby release and discharge Dubrovnik Tour Guide (Dubrovnik Active Holidays j.d.o.o.) from any and all claims and demands arising out of or in connection with the use of the photographs and video footage, including without limitation any and all claims for libel or invasion of privacy. Your privacy will be respected if you don’t want to be involved in creating promotional material.
By booking the tours you agree to all terms and conditions above. For any questions or queries, please email us at info@dubrovniktourguide.com
